The posture of EPOLI is based on seeking excellence in seven critical success factors:
QUALITY
A continuous quality search and value creation global policy, applied to the products and procedures, attitudes and ethical positioning, bred, validated and enforced by each and every team member, acknowledged and valued by our business partners;
SERVICE
An obsessive commitment to offer an ever-improving integrated customer service, involving measurable and quantified goals, that anticipates and permanently exceeds expectations and needs;
THE PEOPLE
A concern at all levels in recruiting, training, evaluating and ensuring joint development of our team members - the men and women who daily opt to be part of this club - empowering them to determine their future and that of the group;
INNOVATION
A differential innovation process, investing in new technologies, products and processes that provide better cost-performance ratio, submitting them to market scrutiny in due time, replacing the current ones without hesitation;
